Reset Password or Assign New Password

Follow the steps below.

Launch FxFactory & click the "Sign In" button that appears in the upper left corner

Or click Accounts in the menu bar & choose "Sign In..."

Enter your email address & click the "Forgot" button that appears above the password field

If the colored indicator next to your email is red, please contact us

Do NOT attempt to create a new account

Check your email for a message sent by FxFactory. Within that message, there is a link that allows you to assign a new password to your account. If our message never reaches your inbox, please check your Spam/Junk folder.

After setting a password, return to FxFactory & sign in using the new password

As soon as your account signs in, all your previous purchases will be restored automatically.