Reset Password or Assign New Password
Follow the steps below.
Launch FxFactory & click the "Sign In" button that appears in the upper left corner
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5720c33dc6979178c212a5e7/images/644ee9ebd50b2033bd241aa9/file-VClDCQlN14.png)
Enter your email address & click the "Forgot" button that appears above the password field
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5720c33dc6979178c212a5e7/images/644eeafb40ac037159fb1d0a/file-3tr77JLofQ.png)
Do NOT attempt to create a new account
Check your email for a message sent by FxFactory. Within that message, there is a link that allows you to assign a new password to your account. If our message never reaches your inbox, please check your Spam/Junk folder.
After setting a password, return to FxFactory & sign in using the new password
As soon as your account signs in, all your previous purchases will be restored automatically.