Sign In to FxFactory

The FxFactory account is based on the email address you entered when purchasing our products.

Upon completing installation, launch the FxFactory app and click the Sign In button:

You can access the same window by selecting the Sign In… command under the Account menu:

Enter your email and password to unlock your purchases. Note that this is not the same password you use to log into your Mac, or to install software. This password is specific to FxFactory.

If this is the first time signing in, you may need to assign a password. Enter your email address and click the Forgot? button:

Within a few seconds of clicking the Forgot? button, you will receive an email that lets you assign a new password to your account, through a link. Click the link to assign a new password through a secure website.

Once a new password has been assigned, go back to the FxFactory app. Enter the password and click the Sign In button:

Once your account has successfully signed in, all products purchased using that email are downloaded and installed automatically, provided that they are compatible with your system.

Switch to the Installed products in order to see which products you Purchased are currently installed:

If a product you purchased does not show up as purchased, it might require further assistance. For example, if you entered the wrong email address while purchasing a product, or if you used multiple email addresses to purchase products from us, we can consolidate all your purchase history under a single account.