Delete FxFactory Preferences
On recent versions of macOS, the Finder no longer makes certain locations on your system accessible by default. In order to delete the FxFactory preferences, please follow these instructions:
1) Switch to Finder, and click “Go to Folder...” under the “Go” menu
2) When the window appears, type the following path, including the tilde character (~)
3) When the Preferences window appears, locate and delete the following file
4) Launch the FxFactory application
Due to the fact that our software’s preferences have just been deleted, you will have to enter your account’s email and password in order to restore all previous purchases. Click the "Sign In" button in the top-left corner of FxFactory’s window to begin this process.