Uninstall FxFactory when built-in command is not available

The recommended way to remove our software is to launch the FxFactory app and use the built-in Uninstall FxFactory... command under the Action menu. If you are unable to launch and use the FxFactory app on your system, or if any other critical failure is occurring, you may need to uninstall our software through a custom tool.

Please download the uninstaller from this link:

https://files.fxfactory.com/support/UninstallFxFactory.zip

When the download is complete, your web browser will likely decompress the archive automatically to produce a single output file: Uninstall FxFactory.pkg

Double-click the Uninstall FxFactory.pkg to launch the macOS Installer app.

Ignore the counter-intuitive name (Install Uninstall FxFactory) and click Continue to start the process:

You will have to authenticate as an administrator of your Mac in order to complete the process.

When done, please restart your Mac.

Next, download and install a new copy of FxFactory from our website:

https://fxfactory.com/download

Once the installation is complete, let us know if you still have issues running FxFactory on your Mac.