Sending an Apple System Profile
1) Launch the System Information app found in Applications → Utilities, and proceed to Step 2. If you have trouble locating the System Information app, please follow these steps instead:
Choose About This Mac under the Apple menu:
If your system is running macOS Monterey, click the System Report... button to launch the System Information app:
If your system is running macOS Ventura, click the More Info... button:
When the About panel appears, click the System Report... button.
2) As soon as the System Information app is active, it displays a detailed system profile for your Mac. Choose the Save... command under the File menu:
Save your system profile to a file ending in . spx:
Attach the . spx file to your email reply.